Telecommunications

Representative Engagements

Access — Strategic Planning

An ISP required a plan for its data services business. The initiative followed the company’s successful merger with two other ISPs. SBR provided assistance in repositioning the firm's product and service portfolio, validated competitive response, and developed product-based financial forecasts to accommodate new products and the discontinuation of stale or duplicated services.

Cannection — Field Sales Force Tactics

A national CLEC sought to redirect and focus its sales force by shortening its sales cycle and by increasing return-on-sales (ROS). The company also sought direction in terms of specific sector issues and trends impacting its customers. SBR developed sales guides that determined those approaches best suited to specific verticals.

Datastore — Datamart Rollout

The global finance systems unit of an international telecom equipment manufacturer needed project support during the rollout of a global ERP system. SBR provided ad hoc, internally-directed support for the rollout of a financial metrics database which monitored customer revenue and margins, departmental head count, and R&D spending. SBR also helped develop related web-based training and courseware.

Kick-Start — Investment Bird-dogging and Due Diligence

A series of paging, VSAT network, cellular, and microwave-based telecoms investments were being assembled across Pakistan, India, China. Regional telecoms market conditions were mapped, video footage of select investment prospects taken, and local investors met. Financial statements were converted into U.S. GAAP, market dynamics assessed, and prospectus-driven business plans prepared. The project involved over 20 opportunities and was conducted over a 14-month period. Regional market-entry strategies were developed to include: Taiwan, Indonesia, Thailand, Malaysia.

Service Lit — Process Design

A wireless communications provider required assistance in improving processes across the board. SBR provided—process mapping, facilitation, situation assessment, work planning, field/investigative work, IP/methodology development, implementation planning, work product validation, P&P and best practice construction, gap analysis, recommendations.

Cable Call — Project Management Support

A major Canadian cable services provider acquired a competitor and required integration support. SBR was called upon to map both parties' processes and develop an integration plan within 8 weeks. As a result of this project's success SBR was further contracted to assist with gap analysis of the initiatives.